Refund & Cancellation Policy

1. Nature of Transactions

Dimagi Kasrat operates as a completely free-to-use puzzle platform. We do not sell subscriptions, physical goods, or digital downloads. Any financial transaction initiated on this site is processed as a voluntary goodwill donation via peer-to-peer UPI routing.

2. Non-Refundable Contributions

Because all transactions are recognized strictly as voluntary donations to support server maintenance, all payments are final and non-refundable.

3. Accidental Transfers

In the highly unlikely event of a technical error occurring during the UPI transfer initiated by your banking application, you must contact your respective bank or the UPI service provider to report the dispute. Dimagi Kasrat does not have administrative access to reverse peer-to-peer UPI payments directly.